Never Miss a Call Again — Let AI Book Your Appointments 24/7.
📞OBX Systems combines Voice AI, Chat AI, and Smart Automation to help small businesses turn missed calls and messages into booked customers — instantly.
Case Study: How InkHaus Studio Doubled Bookings with AI Voice + Chat
10/21/20251 min read
Case Study: How InkHaus Studio Doubled Bookings with AI Voice + Chat
The Challenge
InkHaus Studio, a busy tattoo parlor in Austin, struggled to keep up with high call volumes and inconsistent communication. Artists were often booked during the day, meaning calls went unanswered and inquiries were missed after hours. Their front desk was overwhelmed trying to manage appointment requests, quote questions, and artist availability — all while ensuring clients felt heard and supported.
Missed calls were costing them dozens of potential appointments every month.
The Solution
InkHaus partnered with OBX Systems to deploy a custom AI Voice + Chat Assistant designed specifically for tattoo studios.
Here’s what we set up:
🗣️ Voice AI Receptionist to answer every call — day or night — with a natural, friendly tone that matched the brand’s vibe.
💬 Chat AI on their website and Instagram DMs to respond instantly to questions about pricing, artist specialties, and availability.
📆 Automated booking integration that synced directly with the studio’s existing calendar system.
🔁 Follow-up text flows for quotes and missed consultations, turning cold leads into booked sessions.
The Results
Within 60 days of launching, InkHaus Studio saw:
81% decrease in missed calls
137% increase in booked consultations
Faster response times (from 2 hours to under 1 minute)
24/7 coverage, including weekends and after hours
The team now spends more time tattooing and less time managing the phone — while still delivering a personal, professional experience every time someone reaches out.
Client Feedback
“Our AI assistant feels like part of the team. Clients love how quickly they get answers — even at midnight. It’s honestly been a game-changer for our bookings.”
— Maya R., Owner of InkHaus Studio
Conclusion
With OBX Systems’ Voice and Chat AI, InkHaus turned constant missed calls into steady appointments — proving that automation doesn’t have to lose the human touch.